This week I have been in Miami Florida giving trainings to our Inepd International staff in the US on Fundraising from "Time Poor Donors". Our main drive to sign up "Time Poor Donors" is during Autumn. Autumn is our key time to get new bequests before the winter flu season takes it toll. After the training sessions have finished this week. Inepd International Fundraising staff will be scouring retirement villages all up and down the coast of Florida to raise funds to support poverty development. Below our the live tweets from twitter of our training session yesterday.
Live Tweets from the Training Session
Training room is now ready, just filling up now with our Inepd Trainees here at Inepd Internationals training centre in Miami, Florida :27 Oct
Florida has one of the highest concentrations of “Time Poor Donors” in the world. :27 Oct
Have been doing training today with the Donor Services staff in the US ahead of our Autumn bequest season. :27 Oct
Just about to start the last formal training session for "Time Poor Donors". Then we will do some role plays. :27 Oct
Had a great feedback session on the training so far, with the trainees a little earlier. :27 Oct
With feedback sessions we have a large group discussion. Then if a trainee makes a criticism. We take the person aside for a 1-1 session. :27 Oct
The trainee then is able 9 times out of 10 to see that they were at fault. :27 Oct
Gema my personal assistant will be tweeting for me while I do the training and role plays. :27 Oct
Training our fundraising staff is so important we invest a lot of time and effort to get it right. :27 Oct
Our "Time Poor Donor"program although only twelve months old is already one of our most important sources of income. :27 Oct
This last session is called: "Donor Triage, Where's the savings" I am going to hand over to Gema now. :27 Oct
Hi everyone, I'm Gema, I am going to be live tweeting the last two sessions of @InepdMercedes training here. :27 Oct
I am @InepdMercedes Personal Assistant in the Marketing and Communications department. :27 Oct
Mercedes has changed in the break and appears to be dressed like Anna DiMera from Days of our Lives. :27 Oct
She is wearing a black 2-piece evening pants ensemble by Flores & Flores with a rigid blow dried rising Fawcett. :27 Oct
An incredible amount of hairspray quite striking. :27 Oct
Mercedes is now explaining why she has taken on this look. She says that "Time Poor Donors" or "Old People" like to see familiar faces. :27 Oct
She says many "Time Poor Donors" have a unique relationship with Day Time Soaps. :27 Oct
She then goes on to say, choose a day time soap star you resemble and dress accordingly. :27 Oct
The other alternative is to pick a dress style from the 60s and emulate them. :27 Oct
A familiar look puts “Time Poor Donors”at ease and helps the mild dementia sufferers to focus on Inepd International Bequest products. :27 Oct
She warns people not to go overboard and not get into acid rock looks, but to stay with Sonny and Cher or tasteful folk musicians. :27 Oct
Mercedes asks us to refer to the appendices for a list of suitable day time soap characters and TV personalities from the 60s. :27 Oct
Mercedes says that if you can get away with it; a doctors or nurses uniform can be very effective but old folks homes frown on this practice :27 Oct
Now Mercedes has asked everyone to open up a card that was placed under their seats during the break. She asks us to hold the cards up. :27 Oct
Some cards read: 1."Children don't visit and asset rich" 2. "Children Visit but asset poor" :27 Oct
Other cards are 3. "Children don't visit but asset poor" 4. "Children Visit and asset rich". :27 Oct
Mercedes asks who the primary and secondary targets here. It appears to be a rhetorical question. Sally a fine arts major tries to answer :27 Oct
Mercedes shhs her and and holds her index finger in the air. 1&3 of course. But groups 2 and 4 can play a role. :27 Oct
Asset-less “Time Poor Donors”or old people can still help influence their fellow aged friends to make informed decisions their assets. :27 Oct
Mercedes now asks for volunteers to perform a role play. Sally who works in donor services volunteers. :27 Oct
Mercedes plays an old lady and Sally an Inepd International Donor Bequest Officer. :27 Oct
Mercedes has now put on a grey wig and shawl. She has also clawed her fingers and is bent over in her chair. :27 Oct
By the way I am Gema @InepdMercedes PA in the Marketing and Comms. department. :27 Oct
I am live tweeting Inepd International’s “Time Poor Donors” training session for @InepdMercedes :27 Oct
Mercedes has asked me just to record the dialogue. :27 Oct
Sally: Hello Mrs Old Lady. I'm an Inepd International Donor Bequest Officer and I wanted to talk to you about how you could support Inepd :27 Oct
Mercedes(as old woman): That's nice dear. Come a bit closer, you look like my daughter. She looked just like you when she was a young lady. :27 Oct
Sally: Does she visit often. :27 Oct
Mercedes(as old woman): She passed away a few years ago. :27 Oct
Mercedes(as old woman): We did everything we could. We sold our house and everything so she could have the best treatment. :27 Oct
Sally: That is so sad. I'm very sorry for you. :27 Oct
Mercedes:(sobbing)She was so talented, perfect angel she could never do enough to help people and animals. She worked for charities like you :27 Oct
Sally: Really, she sounded wonderful. A really wonderful person. :27 Oct
Mercedes launches out of her chair throws back her grey wig and shawl and tells Sally that was pathetic. :27 Oct
Mercedes asks what did Sally do wrong. :27 Oct
Gavin an anthropology graduate says that Sally should have terminated the discussion when it became clear “Mrs Old Lady” was asset poor. :27 Oct
Mercedes then asks Sally why she didn’t terminate the discussion. :27 Oct
Sally looks a bit flushed. She says she felt sorry for the old lady and wanted to comfort her a little before moving on. :27 Oct
Mercedes makes the sound of a buzzer(berr berr) and asks Sally to walk to the Inepd Corner of Shame and stand there for 5 minutes. :27 Oct
Sally is visible upset. :27 Oct
I am Gema @InepdMercedes PA in the Marketing and Comms. department. I am live tweeting Inepd International’s “Time Poor Donors” training. :27 Oct
Mercedes now asks for another volunteer. :27 Oct
No one puts their hand up and everyone now is looking at their notes. Mercedes then picks Wayne. :27 Oct
Wayne has a degree in chemistry and is working at Inepd in Donor Services and would like to be a volunteer overseas. :27 Oct
Mercedes tells Wayne now to be old man who is asset poor. Mercedes starts and tells me to just tweet the dialogue again. :27 Oct
Mercedes(Inepd Bequest Officer): Hallo dear, can you hear me(talking very loudly). I’m here to talk to you about Inepd International. :27 Oct
Mercedes: Inepd International does fantastic work all over the world helping poor people. Have you heard of us. :27 Oct
Wayne(as old man): No are you like Oxfam and the UN. :27 Oct
Mercedes: Yes exactly the same. You know an awful lot about charities! Right do you have children. :27 Oct
Wayne(as old man): Since they put me in here, I never really see them. :27 Oct
Mercedes: Did they sell your house? :27 Oct
Wayne: Yes, they sold everything and now they’ve got a great big house and I’m stuck here in this nursing home. :27 Oct
Mercedes: Oh how terrible sad(Mercedes mobile has just rang with “The Girl from Impanema”). So sorry Old Man I am going to have to take this :27 Oct
Mercedes says: See how easy that was to get away. You all have voice activated mobile ring tones. Use them. :27 Oct
Mercedes: I said a key phrase “Oh how terrible sad” and my mobile phone automatically rings. :27 Oct
Mercedes: Turn to Appendix D and find some key phrases you can use for your voice activated ring tones. “You must be heartbroken” :27 Oct
Mercedes: “What a terrible loss” “You must miss him” You must miss her” :27 Oct
I am Gema @InepdMercedes PA in the Marketing and Comms. department. I am live tweeting Inepd International’s “Time Poor Donors” training :27 Oct
Mercedes: Sally what are you doing, your 5 minutes are not up, back to your corner and stay in the Inepd Corner of Shame another 5 minutes. :27 Oct
Mercedes: Everyone we have been through this so many times. :27 Oct
Mercedes: You have to stay focussed and make a quick assessment and move on to the next “Time Poor Donor” :27 Oct
Mercedes: Otherwise you can be trapped for days with their stories. Especially if you get caught by a “Time Poor Donor ”who is demented. :27 Oct
Mercedes: Right thanks everyone great work and go out there and be great next week for our Autumn launch. :27 Oct
Mercedes: Remember Autumn is our key time to get new bequests before the winter flu season takes it toll. :27 Oct
Mercedes: One last thing, Sally you can come out of the Inepd Corner of Shame. Come here. :27 Oct
Mercedes now motions to Sally to come closer. She is now hugging Sally. :27 Oct
Mercedes: Sally you learnt so much today. Making mistakes now in training means next week you will do us all proud. :27 Oct
Mercedes: Look at me Sally: Look at me: You are Inepd. You are Inepd. Say it Sally. :27 Oct
Sally: I am Inepd (Sally gives a faint smile).(now Sally has burst into tears, really sobbing poor thing). :27 Oct
Mercedes: Great lets say it all together. We are Inepd. :27 Oct
Everyone: We are Inepd. :27 Oct
Ok that’s it the training is over and I am handing the tweets back to @InepdMercedes. I hope I did Ok. :27 Oct
Thanks so much Gema for tweeting. I hope she gave an accurate account of the sessions. :27 Oct
Well really great training session and such a crucial time of year for our bequests. Thanks for following our Inepd Training session. :27 Oct